Privacy Policy of Sybella Systems

At Sybella Systems ("we," "us," or "our"), we are dedicated to ensuring your privacy. This Privacy Policy explains our policies on the collection, use, and disclosure of your information when you use our services. By using or accessing our services, you accept the terms of this Privacy Policy.

Our Principles

We promise to handle your personal data responsibly and according to applicable laws. Our principles are:

  • Transparency of data practices.
  • Minimization of data to what is necessary.
  • Care for your rights regarding your personal data.
  • Security for protection of your data.

Information We Collect

Information You Provide Directly to Us

When you register, fill in forms, or contact us, you might provide us with personal information, including but not limited to:

  • Name
  • E-mail address
  • Phone number
  • Shipping and billing addresses
  • Payment information

Information Automatically Collected

When you access our services, we gather automatically some device and usage patterns information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages on our website visited
  • Date and time of access
  • Time spent on pages

Data from Third Parties

  • Social networking websites when you connect your account.
  • Marketing partners to enhance our services.
  • Service providers who assist us in delivering our services.

How We Use Your Information

  • To provide, continue, and upgrade our services.
  • To process payments and manage your account.
  • To get in touch with you, including sending updates and promotional materials.
  • To gain knowledge about user behavior and preferences to enhance our services.
  • To prevent fraud and ensure security.

When We Share Your Information

  • To comply with the law and respond to legal requests.
  • For the protection of the rights, property, or safety of Sybella Systems, our users, or others.
  • In connection with a merger, asset sale, or acquisition.
  • With your consent or at your request.

Service Providers

We may appoint third-party organizations and individuals to provide our services ("Service Providers"). Service Providers may have access to your personal information to perform tasks on our behalf, but are not permitted to pass it on or use it otherwise.

Legal Compliance and Protection of Creative Commons and Others

We may share your information as needed when we are required by law or in response to valid requests from public authorities (for example, a court order or government agency). We also may share your information as we reasonably believe we have the right to do so to protect our rights and the rights of others, including to enforce our agreements and policies.

Business Transfers

If we perform a merger, acquisition, or sale of assets, your personal information could be part of the business transaction. We will provide advance notice before your personal information is transferred and subject to a new privacy policy.

Affiliated Companies

We can share your information with our affiliate companies, and in that case, we will cause such affiliates to agree to this Privacy Policy. Affiliates include our parent entity, subsidiaries, joint venture entities, or other entities which we control or are under common control with us.

Consent

By using our services, you consent to the collection and use of your Personal Data as described in this Privacy Policy. You can withdraw your consent at any time with or without legal or contractual exceptions.

Aggregate/De-identified Information

We may use and disclose aggregate or de-identified information that could not reasonably be used to identify you for various purposes such as research, analysis, and marketing.

Legal Basis for Processing Personal Data (Rwanda)

  • To Fulfill Our Contractual Obligations to You: We process your personal information in order to comply with our contractual obligations with you.
  • Legitimate Interests: We are able to process your information where it is our legitimate interest, provided our interests do not override your rights.
  • Legal Requirement: We may process your data in order to fulfill the obligations required by law or in order to allow us to operate as a business.
  • Consent: Where we rely on your consent, we will ask for your clear consent to process your data.

Online Analytics

We may employ the services of third-party service providers to monitor and analyze usage of our services. The providers may store information from your device, such as your IP address, browser type, and pages visited.

Your Choices and Data Subject Rights

  • The right to access personal data.
  • The right to request a correction of personal data.
  • The right to request erasure of personal data.
  • The right to object or restrict processing of personal data.
  • The right to data portability.

If you wish to exercise any of these rights, you can contact us at the following details.

International Transfers

Your information may be shared to — and stored on — computers in countries other than your home country, where the laws of information protection might be less stringent. If you are outside Rwanda but would like to supply us with information, note that we transmit the information, including personal information, to Rwanda and process it there.

Security Measures

We are dedicated to protecting your personal information and implementing adequate technical and organizational measures to prevent unauthorized access, use, or disclosure. Nevertheless, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee complete security.

Children

Our site is not targeted towards children who are under the age of 13. We do not collect information from children under the age of 13 on purpose. We will delete such information if we notice that we have collected personal information from a child.

Data Retention

We will keep your personal data no longer than necessary for the purposes set out in this Privacy Policy. We will retain and use your information for as long as necessary to achieve the purposes listed in this Privacy Policy.

Third-Party Links and Services

Our website might be linking to third-party websites or services not owned or controlled by us. We have no control over the privacy practices of these third parties. We suggest that you review the privacy statements of any third-party websites that you choose to visit.

Changes to this Privacy Policy

We may modify our Privacy Policy at any time. We will give you notice of any changes by publishing the new Privacy Policy on this page. You should check this Privacy Policy regularly for any updates. Changes to this Privacy Policy are effective when they are posted on this page.

Questions About this Privacy Policy

If you require any information regarding this Privacy Policy or our privacy policy, you can contact us at: …………………. We will be pleased to assist you and resolve any questions you have regarding your personal information and privacy.